Terms & Conditions

1. Acceptance of Terms

By accessing the misservices.us website or engaging MIS Services Inc ("MIS Services", "we", "our", "us") for any digital marketing, web design, SEO, PPC, content marketing, or related professional services, you agree to be bound by these Terms and Conditions and any project-specific Statement of Work ("SOW") signed between us.

2. Services Provided

MIS Services Inc provides digital marketing services including but not limited to Search Engine Optimization, Web Design and Development, Pay-Per-Click advertising management, Social Media Marketing, Content Marketing, and AI-powered custom development. Specific scope, deliverables, timelines, and fees are defined in the project SOW or signed proposal.

3. Engagement & Term

Most retainer engagements are month-to-month with no long-term commitment, billed in advance on the first business day of each month. Project-based engagements (e.g. one-time web design builds) are governed by the milestones and payment schedule in the SOW. Either party may cancel a month-to-month retainer with 14 days' written notice prior to the next billing cycle.

4. Payment Terms

All fees are payable in U.S. dollars. Retainer invoices are due upon receipt; project deposits (typically 50% of total) are due before work begins, with the balance due upon completion. Late payments accrue 1.5% interest per month or the maximum allowed by law, whichever is lower. Accepted payment methods: ACH, wire, credit card, and major payment processors. Refer to our refund policy at /refund-policy for refund terms.

5. Client Responsibilities

You agree to provide timely access to the assets, accounts, and information we need to do our job — including website logins, hosting credentials, advertising platform access, brand assets, and content approvals. Project timelines assume reasonable response times (typically 2 business days) on your end. Delayed inputs may extend project timelines proportionally.

6. Intellectual Property

Upon full payment, you own the final delivered work product (websites, designs, written content, etc.) for use in your business. We retain ownership of: (a) our internal tools, processes, methodologies, and templates, and (b) third-party components used under license. We may include a discreet "Designed by MIS Services" credit and reserve the right to feature completed projects in our portfolio unless explicitly excluded in the SOW.

7. Confidentiality

Both parties agree to keep confidential information shared during the engagement strictly confidential. This includes business strategies, customer lists, financial information, source code, and proprietary methodologies. Confidentiality obligations survive termination of the agreement.

8. Performance & Disclaimers

Digital marketing and SEO results depend on factors outside our control — search engine algorithm changes, competitor activity, client-side implementation, market conditions, and more. While we apply industry best practices and have a strong track record (1,025+ satisfied clients, 7,050+ projects), we cannot and do not guarantee specific rankings, traffic volumes, or revenue outcomes. Past performance does not guarantee future results.

9. Limitation of Liability

To the maximum extent permitted by law, MIS Services Inc's total liability arising from any claim related to our services shall not exceed the total fees paid by the client to MIS Services in the three (3) months preceding the event giving rise to the claim. We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or lost data.

10. Indemnification

You agree to indemnify and hold MIS Services Inc harmless from any claim arising from content you provide, products you sell, or representations you make on platforms we manage on your behalf, including but not limited to claims of trademark infringement, defamation, false advertising, or regulatory violations.

11. Use of Website

You may use the misservices.us website for personal, non-commercial reference. You may not scrape, mirror, or republish our content without written permission. Automated traffic, vulnerability probing, and any attempt to disrupt service are prohibited and may result in legal action.

12. Privacy

Our collection and use of personal information is described in our Privacy Policy at /privacy-policy. By using our services or website you also agree to the practices described there.

13. Modifications

We may update these Terms from time to time. Material changes will be communicated via email to active clients or posted prominently on this page with a revised effective date. Continued use of services or the website after changes constitutes acceptance.

14. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. Any dispute that cannot be resolved through good-faith negotiation will be submitted to binding arbitration in Suffolk County, NY, or its courts of competent jurisdiction.

15. Contact

Questions about these Terms? Contact us at contact@misservices.us, call +1 347-410-8416, or write to MIS Services Inc, 12 W Sunrise HWY, Lindenhurst, NY 11757.

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